To make your migration experience as smooth as possible, we've developed the O365 migration self-scheduling tool. Using this tool, you can quickly register for the migration date and time that works best for you!
If you do not already have the Outlook desktop Client, you can install it at this time. Click here for instructions!
If—before migration—you are already using the Outlook desktop client to access your central mail account, please carefully read and follow the instructions posted here.
- It can take up to 12 hours for all your mail to migrate to O365
- Your migration will happen in the background and does not require you to be present; however, you can be logged in to your device during migration without issue
- During migration, you can use your MyMail account as a "read-only" tool (don't use it to send email once your migration has begun)
- Approximately 30 minutes after your migration begins, you will be able to log in to Outlook to access and send any new email
- If you do not already have the Outlook Desktop Client, you can install it at this time. Click here for instructions!
- If you were forwarding mail sent to your MyMail account before migration, your forward will automatically be applied to your new Office 365 account as part of the migration process
- If you have an active auto-reply (vacation) message set in Central Mail, that message will also be automatically applied to your Outlook account
- For instructions on how to edit, add, or remove your auto-reply in O365, click here!
Things to know:
- All new mail sent to your @yorku.ca account will be redirected to your O365 account
- Note: if you were forwarding mail from your MyMail account to an external address, mail sent to your O365 account after migration will also be forwarded that address
- After migration, you can use your MyMail account as a "read-only" tool (don't use to send email)
- Your MyMail account will be disabled 30 days after your migration date
Things to do:
- You will be notified once your migration is complete. At this time, you can access your old account and compare its contents to your new O365 account
- Visit: http://office365.info.yorku.ca/accessing-outlook/ for instructions on accessing your mail on all platforms
Beginning February 7, 2019, you can use our easy-to-use self-scheduling tool to register your account for a migration date that works for you. Self-selected migration times are available from February 19, 2019, until May 31st, 2019*.
Watch the video below for instructions on how to register:
Once you have registered, you will receive a confirmation email with important migration information. You will also be sent a reminder email closer to your migration date.
Please note that access can only be granted to users who have already migrated their email to O365. Users who require access to migrated shared mail accounts must either be migrated prior or at the same time as the shared mailbox.
After migration, you can find your folders as sub-folders of your personal inbox.
To locate your folders:
- Click your username in the left side navigation menu
- Click Inbox
- You will see your migrated folders listed there
For instructions on how to edit, add, or remove your auto-reply in O365, click here!
Exporting from MyMail
Exporting from ThunderBird
Open Thunderbird and click Tools > Address Book (CTRL+Shift+B)
2. Select the desired Address Book
Note: Make sure that you are selecting a specific address book. The default selection is set as "All Address Books" and exporting this way will result in a blank file
3. Select Tools > Export
Note: If you do not see the Export option, click View > Toolbars to turn this option on
4. Select the vCard (.vcf) option from the Save As Type drop-down menu
5. Choose where you want to save the exported file, give the file a name, and click Save
Import Contacts into Outlook
4. Choose the Import a VCARD file (.vcf) option
5. Now, select the .vcf file you have exported, and click Open
- After your migration is complete, we recommend you compare the mail in your Central Email to the migrated mail in your O365 account
- If you suspect there are emails that were not migrated, use Outlook's search options to try and find them in O365
- If after searching, you still believe you are missing mail, submit a ticket to Client Services via this form!
Secondary email accounts will become shared mailboxes in Office 365 and will function similarly to a regular user account. The differences are listed below:
|Account Features||Regular User Account||Shared|
|Yes (has password)||No|
|100 GB||50 GB|
|User can delegate access to other users||User must submit a ticket requesting access be granted to other users|
|Users can provide folder-level access, and granular calendar access (view/edit access)||Only users with full access permissions can provide shared mailboxes multi-level or granular access to folders and calendars|
|Can be set by primary users||Can be set by primary users through the Outlook Web App|
|Can be added as member to all group types||Can be added as a member of a distribution list but not a security group|
|Yes. Can be accessed via IOS/Android client, and can have multiple accounts attached||No, but can be accessed via portal.office.com (using mobile browser)|
|Yes. If multiple accounts are configured, may become temporarily unstable||Yes. During the adding process, the Outlook client freezes temporarily. Normal function will restore automatically shortly after|
|By default, stored in the user’s personal Sent Folder, but by request (via ticket) sent mail can be stored in a delegate’s sent folder||By default, sent mail is stored in the sender’s personal Sent Folder, but by request (via ticket) sent mail can be stored in the shared mailbox’s sent folder|
|Requires a PY account associated with the owner||A secondary account generally used for department or course mailbox|
|Yes||Central Web and Shared Mailbox services only|