Focused Inbox

How to turn off 'Focused Inbox'

Outlook Web App

To turn off "Focused Inbox" via the Outlook Desktop Client

1. First, open Outlook via the O365 Portal
2. Next, click "Settings"

3. Click "Display Settings"
4. Next, select "Focused Inbox"

5. Now, click "Don't sort messages"

6. Click "OK"

Outlook Desktop Client (PC)

Outlook 2016

  1. Select the View tab

  2. Select Show Focused Inbox.The Focused and Other tabs will disappear from the top of your mailbox
Show Focused Inbox button on View tab

Outlook Desktop Client (Mac)

  1. On the Organize tab, select Focused inbox.The Focused and Other tabs will disappear from the top of your mailbox
Focused Inbox button on the Organize tab of the ribbon

Outlook Mobile App

Outlook Mobile

  1. Tap the Menu button at the top of your screen
  2. Select the Settings icon Settings button in Outlook Mobile
  3. Use the Focused Inbox slider to turn Focused Inbox off

Outlook Mobile home screen with menu button highlighted